Terms & Conditions

These terms are accepted during customer sign-up. By signing up, making payment, and moving in, you accept these terms.

Terms & Conditions: Monthly Storage Agreement Important Notice: These terms and conditions are accepted during customer sign-up. Please read them in detail. By signing up, making payment, and moving your contents into Foxes Storage, you are accepting these terms and conditions.

Facility Owner Details Facility Owner: Foxes Storage (also referred to as "FoxesStorage")

Office Address: 46 Factory Road, Hinckley, LE10 1RJ

Email Address: info@foxesstorage.co.uk

Contact Updates: Please advise us immediately if your contact details, including address, change.

Key Points
Contract Type: This is a monthly recurring contract that can be cancelled at any time and runs continuously until cancelled.

Notice Period: Notice can be provided at any time. No further charges are made after notice is provided, and Customer will have access to their unit until 10:00 PM on the one-month anniversary of their last payment.

Authorisation: Customer owns or is authorised to store the Goods.

Payment Terms: Storage fees must be paid in advance and on time.

Default Rights: If you fail to comply with the conditions of this agreement, FoxesStorage has certain rights which include the right to cancel access to your unit, to seize, sell, and/or dispose of your goods.

Security: Customer must keep the unit secure.

Prohibited Items: Customer must not store hazardous, dangerous, illegal, stolen, perishable, environmentally harmful, or explosive goods.

Suitability: Customer must check that the unit is suitable for storing the Goods.

Liability Limit: FoxesStorage's liability for loss of and damage to Goods is limited to £100.

Insurance Requirement: Goods are stored at your sole risk. You must take out insurance cover.

Data Processing: FoxesStorage may use and share your personal and other data in certain circumstances.

Conditions of Agreement Storage So long as all fees are paid up to date, Customer:

(a) is licensed to store Goods in the Unit allocated to Customer by FoxesStorage from time to time and only in that Unit;

(b) is deemed to have knowledge of the Goods in the Unit; and

(c) warrants that it is the owner of the Goods in the Unit and/or entitled at law to deal with them in accordance with all aspects of this Agreement as agent for the owner.

FoxesStorage:

(a) does not have and will not be deemed to have knowledge of the Goods;

(b) is not a bailee or a custodian nor a warehouseman of the Goods, and Customer acknowledges that FoxesStorage does not take possession of the Goods;

(d) provides unit sizes that are approximate, and there may be small variations in your unit size and dimensions from those described. In signing this contract, you agree to the actual size of the unit you use and not any represented unit size.

Cost Customer is responsible to pay:

(a) the Storage Fee (being the amount set out on the FoxesStorage website at the time of booking, as otherwise agreed, or as most recently notified to Customer by FoxesStorage) payable in advance on the first day of each storage period (Due Date). It is Customer's responsibility to see that payment is made directly to FoxesStorage on time and in full throughout the period of storage. FoxesStorage will not accept that payment has been made until it has received cleared funds;

(b) a Cleaning Fee, to be invoiced at FoxesStorage's discretion in circumstances described in this Agreement;

(c) any costs incurred by FoxesStorage in collecting late or unpaid Storage Fees, or in enforcing this Agreement in any way, including but not limited to postal, telephone, debt collection, personnel, and/or default action costs and associated legal and professional fees; and

(d) any government taxes or charges (including value added tax) levied on any supplies made under this Agreement. Where Customer has more than one agreement with FoxesStorage, all will form one account with FoxesStorage, and FoxesStorage may in its sole discretion elect to apply any payment made by or on behalf of Customer against the oldest Debt due from Customer on any agreement in the account.

Default – Right to Sell or Dispose of Goods FoxesStorage takes the issue of prompt payment very seriously and has a right of lien. Regardless of Condition 34, if any sum owing to FoxesStorage is not paid when due, Customer authorises FoxesStorage without further notice to:

(a) refuse Customer and its agents access to the Goods, the Unit, and the Facility, and lock the Unit until the amount due and all interest and other fees related to it (Debt) have been paid in full;

(b) enter the Unit and inspect and/or remove the Goods to another unit or site and charge Customer for all reasonable costs of doing so on any number of occasions; and

(c) apply additional charges against the Debt and, if insufficient to clear it in full, hold onto and/or ultimately sell or dispose of some or all of the Goods in accordance with Condition 7.

Customer acknowledges that:

FoxesStorage shall be entitled to continue to charge for storage from the date the Debt becomes due until payment is made in full or the Goods are sold or disposed of;

FoxesStorage will sell the Goods as if FoxesStorage were the owner and will pass all rights of ownership in the Goods to the buyer; and

if Customer does not pay fees on the Due Date, the value of any discounts and special offers (including periods of free storage) which Customer has received will be payable by Customer in full.

On expiry or termination of this Agreement, if Customer fails to remove all Goods from the Unit, FoxesStorage is authorised to treat the Goods as abandoned and may sell or dispose of all Goods by any means in accordance with Conditions 6 to 8. Customer is liable for Storage Fees for the period from abandonment to the sale or disposal of the Goods (Debt).

Before FoxesStorage sells or disposes of the Goods, it will give Customer notice in writing directing Customer to pay (if Customer is in default) or collect the Goods (if they are deemed abandoned). This notice will be sent by registered or recorded delivery to the address last notified by Customer to FoxesStorage in writing, and by email if you have elected not to receive traditional mail. If no address within the UK has been provided, FoxesStorage will use any land or email address it holds for Customer. If Customer fails to pay the Debt and/or collect the Goods (as appropriate) within one month of this notice, FoxesStorage will access your space and begin the process to sell or dispose of the Goods. Customer consents to and authorises the sale or disposal of all Goods without further notice regardless of their nature or value. FoxesStorage will sell the Goods for the best price reasonably available in the open market, taking into account the costs of sale. FoxesStorage may also require payment of default action costs, including any costs associated with accessing the Unit and disposal or sale of the Goods, which shall be added to the Debt.

Sale proceeds will be applied first against the cost of removal and sale of Goods and second to pay the Debt. If sale proceeds do not discharge all of these costs and the Debt, Customer must pay FoxesStorage the balance within 7 days of a written demand. FoxesStorage may take action to recover the balance and any legal and administration costs incurred in doing so. If sale proceeds exceed the amount due from Customer, FoxesStorage will hold the balance for Customer, but no interest will accrue on it.

If, in the opinion and sole discretion of FoxesStorage, a defaulting Customer's Goods are either not saleable, fail to sell when offered for sale, or are not of sufficient value to warrant the expense of attempting to sell, Customer authorises FoxesStorage to treat the Goods as abandoned and FoxesStorage may dispose of all Goods by any means at Customer's cost. FoxesStorage may dispose of Customer's Goods in the event that Goods are damaged due to fire, flood, or other events that render them, in the opinion of FoxesStorage, severely damaged, of no commercial value, or dangerous to persons or property. FoxesStorage does not need the prior approval of Customer to take this action but will send Notice to Customer within 7 days of assessing the goods.

Any items left unattended in common areas or outside the Customer's Unit at any time may, at FoxesStorage's discretion, be moved, sold, or disposed of immediately with no liability to FoxesStorage.

Access Customer has the right to access the Unit during Access Hours as posted by FoxesStorage and subject to the terms of this Agreement. FoxesStorage will try to provide advance warning of changes to Access Hours by notice at the Facility, but reserves the right to change Access Hours temporarily to other reasonable times without giving prior notice.

Only Customer or others authorised or accompanied by Customer (its Agents) may access the Unit. Customer is responsible for and liable to FoxesStorage and other users of the Facility for its own actions and those of its Agents. FoxesStorage may (but is not obliged to) require proof of identity from Customer or any other person at any time and, at FoxesStorage's sole discretion, may refuse access to any person who is unable to produce satisfactory proof.

FoxesStorage may refuse Customer access to the Unit and/or the Facility where monies are owing by Customer to FoxesStorage, whether or not a formal demand for payment has been made, or if FoxesStorage considers the safety or security of any person, unit, or goods on or at the Facility will be put at risk.

Customer should not share access with or permit access to the Unit to any person other than its own Agent who is responsible to Customer and subject to its control. If Customer does so, it does so at its own risk.

Customer authorises FoxesStorage and its agents and contractors to enter the Unit in the following circumstances and to break any lock if reasonably necessary to gain entry:

(a) on not less than 7 days' notice to inspect or carry out repairs or alterations to the Unit or any other part of the Facility;

(b) without prior notice (but with notice as soon as practicable after the event) in the event of an emergency (including for repair or alteration) or to prevent injury or damage to persons or property;

(d) if FoxesStorage is obliged to do so by law, by the Police, Fire Services, Trading Standards, HM Revenue & Customs, competent authority, or by a Court Order; or

(e) to relocate the Goods or exercise FoxesStorage's lien or power of sale or disposal in accordance with this Agreement.

Conditions of Use FoxesStorage will not be responsible for locking any unlocked Unit. Where applicable, Customer will secure the external gates and/or doors of the Facility.

Customer must not store (or allow any other person to store) any of the following in the Unit:

(a) food or perishable goods unless securely packed so they are protected from and do not attract vermin;

(b) any living creatures;

(d) firearms, explosives, weapons, or ammunition;

(e) chemicals, radioactive materials, biological agents, toxic waste, asbestos, or other potentially hazardous substances;

(f) any item that emits fumes or odours;

(g) any illegal items or substances, or goods illegally obtained such as illicit (counterfeit/smuggled) tobacco or alcohol and unlicensed or unsafe goods (such as toys, electrical goods, medicines, aerosols, cosmetics, fireworks);

(h) goods which are environmentally harmful or that present a risk to the property of any person; and

(i) items which are irreplaceable, such as currency, jewellery, furs, deeds, paintings, curios, works of art, and items of personal sentimental value. (The Customer will be liable under Condition 27 for any breach of this Condition 16.)

Customer will use the Unit solely for the purpose of storage and shall not (or allow any other person to):

(a) use the Unit as offices or living accommodation, or as a home, business, or mailing address;

(b) use or do anything at the Facility or in the Unit which may be a nuisance to FoxesStorage or any other person (including the escape of any substance or odour, or generation of noise or vibration heard or felt outside the Unit);

(c) use or do anything at the Facility or in the Unit which may invalidate or increase premiums under any insurance policies of FoxesStorage or any other person;

(d) paint, make alterations to, or attach anything to the internal or external surfaces of the Unit;

(e) connect or provide any utilities or services to the Unit unless authorised by FoxesStorage; or

(f) cause damage to the Unit or any part of the Facility (including by removal, haulage, or delivery contractors), create any obstruction, or leave items or refuse in any common space within the Facility.

The Customer must maintain the Unit by ensuring it is clean and in a state of good repair. In the event of uncleanliness or damage to the Unit or Facility, FoxesStorage will be entitled to charge a Cleaning Fee and/or claim full reimbursement from the Customer for the reasonable costs of repairs, replacement, restoration, proper compensation, or disposal of refuse or other items left behind anywhere in the facility that affects the use of the facility by others. Such charges will be applied to the customer's payment method in the first instance and will incur a minimum £75 fee.

Customer must (and ensure that its Agents) use reasonable care on site, show respect for the Facility and other unit users, inform FoxesStorage of any damage or defect immediately upon discovery, and comply with the reasonable directions of FoxesStorage's employees, agents, and contractors. Customers must not block any entrance, block car parking spaces, or leave items outside or inside the facility so as to block access in any way. Customers found doing so will incur a fee of at least £75 in the first instance and may have their contract terminated with immediate effect.

This Agreement does not confer on the Customer any right to exclusive possession of the Unit. FoxesStorage reserves the right to relocate Customer to another Unit not smaller than the current Unit:

(a) by giving 14 days' notice during which the Customer can elect to terminate their agreement under Condition 3; or

(b) on shorter notice if an incident occurs that requires the Unit or section where it is located to be closed or sealed off. In these circumstances, FoxesStorage will pay Customer's reasonable costs of removal if approved in writing by FoxesStorage in advance. If Customer does not arrange removal by the specified date, Customer authorises FoxesStorage and its agents to enter the Unit acting as Customer's agents and at Customer's risk.

The Customer must ensure the Unit is suitable for the storage of the Goods intended to be stored in it and is advised to inspect the Unit before storing Goods and periodically during the storage period. FoxesStorage makes no warranty or representation that any unit is suitable for any particular goods and accepts no liability in this regard.

FoxesStorage may refuse to permit Customer to store any Goods or require Customer to collect any Goods if, in its opinion, storage of such Goods creates a risk to the safety of any person or property.

Customer must give Notice to FoxesStorage in writing of any change of address, phone numbers, or email address within 48 hours of any change.

Risk and Responsibility FoxesStorage will not be liable for any loss or damages suffered by Customer resulting from an inability to access the Facility or the Unit, regardless of the cause.

The Goods are stored at the sole risk and responsibility of Customer, who shall bear the risk of any and all theft, damage to, and deterioration of the Goods caused by any reason whatsoever. FoxesStorage excludes all liability in respect of:

(a) loss or damage to Customer's business, if any, including consequential loss, lost profits, or business interruption; and

(b) Goods above the sum of £100, which FoxesStorage considers to be the normal excess on a standard household policy whether or not that policy would cover the Goods. (FoxesStorage does not exclude liability for physical injury to or the death of any person resulting directly from negligence or wilful default on the part of FoxesStorage, its agents, and/or employees.)

FoxesStorage does not insure the Goods, and it is a condition of this Agreement that the Goods remain insured at all times while in storage against all Normal Perils for their Replacement Value. Customer warrants that such cover is in place, will not allow such cover to lapse, and that the total value of Goods in the Unit will not exceed the Replacement Value. FoxesStorage does not give insurance advice, and Customer must make their own judgment as to the adequacy of cover. Inspection of insurance documents does not mean FoxesStorage has approved the cover as sufficient.

Customer will be liable for and compensate FoxesStorage for the full amount of all claims, liabilities, demands, damages, costs, and expenses (including legal and professional fees) incurred by FoxesStorage or third parties resulting from:

(a) the use of the Unit or accessing the Facility;

(b) breach of this Agreement by Customer or its Agents; or

Customer agrees to comply with this Agreement and all relevant laws and regulations applicable to the use of the Unit. Liability for any breach rests absolutely with Customer.

If FoxesStorage has reason to believe that Customer is not complying with all relevant laws, FoxesStorage may take any action it believes necessary, including contacting, cooperating with, and/or submitting Goods to the relevant authorities, and/or immediately disposing of or removing the Goods at Customer's expense.

FoxesStorage shall have no liability for delay or failure in performance of its obligations or any resulting loss or damage to Goods caused by circumstances outside its reasonable control (including Acts of God, riot, strike, lock-out, labour disturbance, plant/machinery breakdown, fire, flood, power or internet failures, actual or threatened terrorism, health emergency, or intervention by competent authorities).

Personal Information FoxesStorage collects personal data (Data) on registration and throughout this Agreement in accordance with the Data Protection Act 1998 and UK GDPR to process payments, communicate with Customer, and maintain Customer's account. FoxesStorage may share Data with credit reference agencies, fraud prevention agencies, trade associations, and insurers. FoxesStorage will release Data if appropriate to comply with the law, enforce this Agreement, prevent crime, or protect safety and security. In the event of a business sale or transfer, Data will be transferred as an asset. Individuals have the right to request a copy of the information held on them.

If Customer agrees, FoxesStorage will use Data for marketing purposes to provide information on relevant products or services.

Notice Notices must be in writing and delivered by email, by hand, by SMS, or sent by pre-paid post. Notices shall be deemed received at the time of delivery by hand, one hour after sending by email or SMS, or 48 hours after posting. Notice to or by any single Customer on a joint agreement is agreed to be sufficient for all purposes.

Termination Either party may terminate this Agreement by giving Notice of the Termination Date. In the event of illegal or environmentally harmful activities, or an uncured breach after 14 days' notice, FoxesStorage may terminate immediately. Customer must remove all Goods before close of business on the Termination Date and leave the Unit clean and in good repair. Any outstanding fees and default expenses must be settled up to the Termination Date. If FoxesStorage enters an empty unit, it may terminate the Agreement without prior Notice and notify Customer within 7 days.

Customer agrees to examine Goods carefully on removal and must notify FoxesStorage of any loss or damage as soon as reasonably possible.

Liability for outstanding moneys, property damage, personal injury, environmental damage, and legal responsibilities continues beyond termination of this Agreement.

General FoxesStorage may vary the Storage Fee or other terms upon giving not less than 28 days' notice before the next Due Date. Continued use of the Unit following the notice period constitutes acceptance of the amended terms.

Customer acknowledges and agrees that:

(a) this document constitutes the whole contract between the parties;

(b) all queries have been answered to Customer's satisfaction prior to signing;

(d) failure by FoxesStorage to enforce any right at a given time does not waive that right;

(e) the Contracts (Rights of Third Parties) Act 1999 does not apply;

(f) invalid provisions shall be severed without affecting remaining terms;

(g) Customer may not assign or transfer rights under this Agreement; and

(h) multiple named individuals on an account take on obligations jointly and separately.

Governing Law: This Agreement shall be governed by the applicable laws of the jurisdiction, and the parties agree to endeavour to settle any dispute by mediation before commencing litigation.

Customer Declaration & Consent I/we consent to receiving correspondence from the facility owner by SMS, email, post, and telephone.

I/we acknowledge that the key points have been drawn to my/our attention and that I/we have read and understood them.

I/we agree to be bound by the conditions of this Agreement.